Bill Rielly had it all: a degree from West Point, an executive position at Microsoft, strong faith, a great family life, and plenty of money. He even got along well with his in-laws! So why did he have so much stress and anxiety that he could barely sleep at night? I have worked with Bill for several years now and we both believe his experience could be useful for other capable, driven individuals. In the process he found five tools. Each was ordinary enough, but together they proved life-changing and enabled his later success as an Apple executive.
Breathing. He started small by taking three deep breaths each time he sat down at his desk. He found it helped him relax. After three breaths became a habit, he expanded to a few minutes a day. He found he was more patient, calmer, more in the moment. Now he does 30 minutes a day. It restores his perspective while enabling him to take a fresh look at a question or problem and come up with new solutions. Deep breathing exercises have been part of yoga practices for thousands of years, but recent research done at Harvard’s Massachusetts General Hospital document the positive impact deep breathing has on your body’s ability to deal with stress.
Meditating. When Bill first heard about meditation, he figured it was for hippies. But he was surprised to find meditators he recognized: Steve Jobs, Oprah Winfrey, Marc Benioff, and Russell Simmons among them. Encouraged, he started with a minute a day. His meditation consisted of “body scanning” which involved focusing his mind and energy on each section of the body from head to toe. Recent research at Harvard has shown meditating for as little as 8 weeks can actually increase the grey matter in the parts of the brain responsible for emotional regulation and learning. In other words, the meditators had increased their emotional control and brain power!
Listening. Bill found if he concentrated on listening to other people the way he focused when he meditated his interaction immediately became richer. The other person could feel he was listening, almost physically. And when they knew he was listening they formed a bond with him faster. Life almost immediately felt richer and more meaningful. As professor Graham Bodie has empirically noted, listening is the quintessential positive interpersonal communication behavior.
Questioning. This tool isn’t about asking other people questions, it’s about questioning the thoughts your mind creates. Just because your mind creates a thought doesn’t make it true. Bill got in the habit of asking himself “Is that thought true?” And if he wasn’t absolutely certain it was, he just let it go. He said: “Thank your mind for coming up with the thought and move on. I found this liberating because it gave me an outlet for negative thoughts, a relief valve I didn’t have before.” The technique of questioning your thoughts has been popularized by Byron Katie who advocates what she calls “the great undoing.” Her experience and research show there is power in acknowledging rather than repressing negative thoughts. Instead of trying to ignore something we believe to be true, questioning allows us to see our thoughts “face to face” and to discredit them because they are untrue.
Purpose. Bill committed to living with purpose. Not so much a Life’s Purpose — it was easier than that. He committed to purposefully doing whatever he was doing. To be doing it and only it. If he decided to watch TV he really watched it. If he was having a meal he took the time to enjoy the meal. There is research to support Bill’s experience. In “A Pace Not Dictated by Electrons: An Empirical Study of Work Without Email” Gloria Mark and Armand Cardello cite evidence to suggest knowledge workers check email as much as 36 times an hour. The result is increased stress. Giving each activity your undivided attention ensures you’re in the moment and fully living that experience.
An important key for Bill in all of this was starting small—very small. It’s important because you can’t take on stress in a stressful way. Often we try to bring about change through sheer effort and we put all of our energy into a new initiative. But you can’t beat stress using the same techniques that created the stress in the first place.
Instead, the key is to do less than you feel you want to. If you feel like breathing for two minutes, do it for just one minute. If you are up for a day of really listening to people deeply, do it for the next meeting only. Leave yourself eager to try it again. What you want is to develop a sustainable habit: a stress-free approach to reducing your stress.